Shipping policy

We proudly offer shipping services. Be assured we are doing everything our power to get your order to you as soon as possible please consider any holidays that might impact delivery times.

Total Delivery Time + Processing Time + Shipping Time

All estimated/typical delivered time are derived from real world data collected from past orders. They are approximate time for reference only.

Order Cutoff Time: (GMT+00:00) London

PRPCESSING

The processing time begins from the date you place your order. It usually takes 1-2 business days to process your order. Once we have processed it, we can then ship it.

SHIPPING

We are currently shipping in the UK

WRONG ADDRESS DISCLAIMER

Is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct and incorrect shipping address. Please contact us immediately if you believe you have provided incorrect shipping address.

UNDELIVERABLE ORDER

Orders that are returned to us an undeliverable because of incorrect shipping information are subject to a restocking fee to be a determined by us.

Rit Concept is not responsible for lost or stolen packages. If your tracking states that your package was deliver to your address and you have not received it, please report to the local authorities.

RETURN REQUEST DAYS

Rit Concept allows you to return its item (s) within a period of 30 days from received order. Kindly to advised that the item (s) should be returned unopened and unused.

ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of the shipping policy.

ABOUT TRACKING DETAIL

After your order shipped, we will immediately send an email confirmation containing the tracking number. After receiving the tracking number you can inquire on the website footer section 'Order Status' to track the order.

CONTACT INFORMATON